{"id":4454,"date":"2025-08-15T17:44:59","date_gmt":"2025-08-15T09:44:59","guid":{"rendered":"https:\/\/vapeu.de\/?page_id=4454"},"modified":"2025-08-15T17:45:26","modified_gmt":"2025-08-15T09:45:26","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/vapeu.de\/pt\/return-policy\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o e direito de cancelamento"},"content":{"rendered":"<div id=\"page-header-1454571524\" class=\"page-header-wrapper\">\n  <div class=\"page-title light featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Pol\u00edtica de devolu\u00e7\u00e3o e direito de cancelamento          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">In\u00edcio<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-1454571524 .page-title-inner {\n  min-height: 200px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\t<div id=\"gap-2126989651\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2126989651 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<p data-start=\"76\" data-end=\"121\"><strong data-start=\"76\" data-end=\"121\">Pol\u00edtica de devolu\u00e7\u00e3o e cancelamento - Vapeu.de<\/strong><\/p>\n<p data-start=\"123\" data-end=\"247\">Leia atentamente a nossa pol\u00edtica de devolu\u00e7\u00f5es antes de nos contactar para efetuar devolu\u00e7\u00f5es, reembolsos ou trocas.<\/p>\n<h3 data-start=\"249\" data-end=\"285\">1. Per\u00edodo de devolu\u00e7\u00e3o e troca<\/h3>\n<ul data-start=\"286\" data-end=\"523\">\n<li data-start=\"286\" data-end=\"368\">\n<p data-start=\"288\" data-end=\"368\">Por favor, verifique cuidadosamente a sua encomenda no prazo de 3 dias ap\u00f3s a rece\u00e7\u00e3o.<\/p>\n<\/li>\n<li data-start=\"369\" data-end=\"523\">\n<p data-start=\"371\" data-end=\"523\">As devolu\u00e7\u00f5es e trocas s\u00f3 s\u00e3o poss\u00edveis no prazo de 3 dias ap\u00f3s a entrega. Infelizmente, n\u00e3o podemos aceitar reembolsos ou trocas ap\u00f3s este per\u00edodo.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"525\" data-end=\"564\">2. anula\u00e7\u00e3o e mudan\u00e7a de endere\u00e7o<\/h3>\n<ul data-start=\"565\" data-end=\"749\">\n<li data-start=\"565\" data-end=\"626\">\n<p data-start=\"567\" data-end=\"626\">Por favor, verifique o seu endere\u00e7o de entrega antes de finalizar a sua encomenda.<\/p>\n<\/li>\n<li data-start=\"627\" data-end=\"749\">\n<p data-start=\"629\" data-end=\"749\">As altera\u00e7\u00f5es ou anula\u00e7\u00f5es s\u00f3 s\u00e3o poss\u00edveis enquanto a encomenda ainda n\u00e3o tiver sido expedida. Contacto: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"736\" data-end=\"749\">info@vapeu.de<\/a><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"751\" data-end=\"779\">3. condi\u00e7\u00f5es de regresso<\/h3>\n<ul data-start=\"780\" data-end=\"1274\">\n<li data-start=\"780\" data-end=\"843\">\n<p data-start=\"782\" data-end=\"843\">As devolu\u00e7\u00f5es s\u00f3 ser\u00e3o aceites para produtos defeituosos.<\/p>\n<\/li>\n<li data-start=\"844\" data-end=\"923\">\n<p data-start=\"846\" data-end=\"923\">Os artigos normais, abertos ou usados n\u00e3o podem ser devolvidos.<\/p>\n<\/li>\n<li data-start=\"924\" data-end=\"1016\">\n<p data-start=\"926\" data-end=\"1016\">Ser\u00e1 cobrada uma taxa de reabastecimento de 50 % para devolu\u00e7\u00f5es n\u00e3o autorizadas.<\/p>\n<\/li>\n<li data-start=\"1017\" data-end=\"1183\">\n<p data-start=\"1019\" data-end=\"1105\">Por raz\u00f5es de higiene, os seguintes artigos est\u00e3o exclu\u00eddos da troca\/devolu\u00e7\u00e3o:<\/p>\n<ul data-start=\"1108\" data-end=\"1183\">\n<li data-start=\"1108\" data-end=\"1183\">\n<p data-start=\"1110\" data-end=\"1183\">E-l\u00edquidos, bocais, bobinas, dep\u00f3sitos, vaporizadores, baterias e acess\u00f3rios.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1184\" data-end=\"1274\">\n<p data-start=\"1186\" data-end=\"1274\">Os produtos com danos f\u00edsicos, danos por \u00e1gua ou adultera\u00e7\u00e3o n\u00e3o ser\u00e3o reembolsados.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1276\" data-end=\"1300\">4. processo de devolu\u00e7\u00e3o<\/h3>\n<ul data-start=\"1301\" data-end=\"1667\">\n<li data-start=\"1301\" data-end=\"1367\">\n<p data-start=\"1303\" data-end=\"1367\">Por favor, contacte-nos por correio eletr\u00f3nico antes de proceder \u00e0 devolu\u00e7\u00e3o: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1352\" data-end=\"1365\">info@vapeu.de<\/a><\/p>\n<\/li>\n<li data-start=\"1368\" data-end=\"1594\">\n<p data-start=\"1370\" data-end=\"1431\">Forne\u00e7a as seguintes informa\u00e7\u00f5es aquando da devolu\u00e7\u00e3o do produto:<\/p>\n<ul data-start=\"1434\" data-end=\"1594\">\n<li data-start=\"1434\" data-end=\"1456\">\n<p data-start=\"1436\" data-end=\"1456\">Nome completo<\/p>\n<\/li>\n<li data-start=\"1459\" data-end=\"1486\">\n<p data-start=\"1461\" data-end=\"1486\">N\u00famero e data da encomenda<\/p>\n<\/li>\n<li data-start=\"1489\" data-end=\"1530\">\n<p data-start=\"1491\" data-end=\"1530\">Detalhes do produto (marca, modelo, cor)<\/p>\n<\/li>\n<li data-start=\"1533\" data-end=\"1555\">\n<p data-start=\"1535\" data-end=\"1555\">Motivo da devolu\u00e7\u00e3o<\/p>\n<\/li>\n<li data-start=\"1558\" data-end=\"1594\">\n<p data-start=\"1560\" data-end=\"1594\">Fotografia\/v\u00eddeo comprovativo do defeito<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1595\" data-end=\"1667\">\n<p data-start=\"1597\" data-end=\"1667\">Embalar a mercadoria com cuidado para evitar danos no transporte.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1669\" data-end=\"1705\">5 Reembolsos e trocas<\/h3>\n<ul data-start=\"1706\" data-end=\"1958\">\n<li data-start=\"1706\" data-end=\"1780\">\n<p data-start=\"1708\" data-end=\"1780\">Depois de verificar a devolu\u00e7\u00e3o, receber\u00e1 um feedback por correio eletr\u00f3nico.<\/p>\n<\/li>\n<li data-start=\"1781\" data-end=\"1877\">\n<p data-start=\"1783\" data-end=\"1877\">Os reembolsos ser\u00e3o efectuados no prazo de 3-7 dias \u00fateis para o m\u00e9todo de pagamento original.<\/p>\n<\/li>\n<li data-start=\"1878\" data-end=\"1919\">\n<p data-start=\"1880\" data-end=\"1919\">Os custos de envio n\u00e3o ser\u00e3o reembolsados.<\/p>\n<\/li>\n<li data-start=\"1920\" data-end=\"1958\">\n<p data-start=\"1922\" data-end=\"1958\">As trocas est\u00e3o sujeitas a disponibilidade.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1960\" data-end=\"1996\">6. remessas n\u00e3o entregues<\/h3>\n<ul data-start=\"1997\" data-end=\"2092\">\n<li data-start=\"1997\" data-end=\"2092\">\n<p data-start=\"1999\" data-end=\"2092\">Em caso de endere\u00e7o incorreto ou de recusa de aceita\u00e7\u00e3o, ser\u00e3o cobrados 30 % para reembolso.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2094\" data-end=\"2121\">7. Declara\u00e7\u00e3o de exonera\u00e7\u00e3o de responsabilidade<\/h3>\n<ul data-start=\"2122\" data-end=\"2263\">\n<li data-start=\"2122\" data-end=\"2212\">\n<p data-start=\"2124\" data-end=\"2212\">A Vapeu n\u00e3o se responsabiliza pela utiliza\u00e7\u00e3o incorrecta das pilhas ou dos e-l\u00edquidos.<\/p>\n<\/li>\n<li data-start=\"2213\" data-end=\"2263\">\n<p data-start=\"2215\" data-end=\"2263\">Consulte a legisla\u00e7\u00e3o local antes de efetuar a compra.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2265\" data-end=\"2278\">Contactar-nos<\/h3>\n<p data-start=\"2279\" data-end=\"2322\">Para quest\u00f5es ou devolu\u00e7\u00f5es: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2309\" data-end=\"2322\">info@vapeu.de<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe &amp; Widerrufsrichtlinie \u2013 Vapeu.de Bitte lesen Sie unsere R\u00fcckgaberichtlinien sorgf\u00e4ltig, bevor Sie uns f\u00fcr R\u00fcckgaben, Erstattungen oder Umtausch kontaktieren. 1. R\u00fcckgabe- und Umtauschfrist Bitte pr\u00fcfen Sie Ihre Bestellung innerhalb von 3 Tagen nach Erhalt sorgf\u00e4ltig. R\u00fcckgaben und Umtausch sind nur innerhalb von 3 Tagen nach Lieferung m\u00f6glich. Danach k\u00f6nnen wir leider keine R\u00fcckerstattungen oder [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-4454","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/pages\/4454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/comments?post=4454"}],"version-history":[{"count":0,"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/pages\/4454\/revisions"}],"wp:attachment":[{"href":"https:\/\/vapeu.de\/pt\/wp-json\/wp\/v2\/media?parent=4454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}